End-User License Agreement (EULA)

Important Notification

This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single legal entity) and BIG FISH Ltd. (a company incorporated and registered in Hungary).

This EULA agreement governs your acquisition and use of our apps (“Apps”, “Software”) from the Atlassian Marketplace.

Please read this EULA agreement carefully before completing the installation process and using our Software. It provides a license to use our Software products and contains warranty information and liability disclaimers.

If you register for a free trial of our app, this EULA agreement will also govern that trial. By clicking "Accept" or by installing and/or using our software product, you confirm that you are acting on behalf of a legal entity under public law, a special fund under public law, or as an entrepreneur/undertaking under applicable law, and that you have the necessary authority to accept this agreement on its behalf. If you do not have such authority, or if you do not agree with the terms and conditions of this EULA, do not install or use the Software and do not accept this EULA. Our software product is offered exclusively to legal entities, undertakings, and entrepreneurs, and not to individuals acting as consumers under any applicable jurisdiction.

This EULA agreement shall apply only to the Software supplied by BIG FISH Ltd. herewith, regardless of whether other Software is referred to or described herein. The terms also apply to any BIG FISH Ltd. updates, supplements, internet-based services, and support services for the Software, unless other terms accompany those items on delivery. If so, those terms apply.

1. Definitions

• Atlassian Software means Software developed by Atlassian (e.g., Jira, Confluence).
• Authorized Use refers to the installation of BIG FISH Ltd. apps in an Atlassian Cloud instance and the use of the apps by Authorized Users for the Licensee's internal business purposes in accordance with the terms of this Agreement.
• Authorized User refers to a named user that accesses and uses the apps under this EULA. The number of Authorized Users may not exceed the number of users purchased by the Licensee on the Atlassian Marketplace.
• BIG FISH app / Software refers to all Software Products to be licensed and includes any app updates provided by BIG FISH Ltd. to the Licensee periodically.
• Deployment / Test system means a separate Atlassian Software instance used solely for deployment or testing.
• License Fee means the total amount paid and payable to BIG FISH Ltd. (or Atlassian on behalf of BIG FISH Ltd.) by the Licensee for the app.
• Licensee means the person, company, organization, or other entity on whose behalf you are ordering a BIG FISH Ltd. app and entering into this EULA.
• License Term means the term of each app license. The term will be specified in your Order.

2. License Grant

Subject to the terms of this agreement, BIG FISH Ltd. hereby grants to the Licensee a personal, non-transferable, non-exclusive license to use the apps for Authorized Use.

Licensee is permitted to install the app in a corresponding Atlassian application (i.e., Jira) under Licensee's control within an Atlassian Cloud instance. Licensee is responsible for ensuring that the Atlassian applications are compatible with the app being installed. Licensee is also permitted to install the Software on one Deployment / Test system.

Licensee is not permitted to:

• Edit, alter, modify, adapt, translate, or otherwise change the whole or any part of the Software, nor permit the whole or any part of the Software to be combined with or become incorporated in any other Software, nor decompile, disassemble, or reverse engineer the Software or attempt to do any such things.
• Reproduce, copy, distribute, resell, or otherwise use the Software for any commercial purpose outside of internal operations.
• Allow any third party to use the Software on behalf of or for the benefit of any third party.
• Use the Software in any way which breaches any applicable local, national, or international law.

3. Intellectual Property and Ownership

BIG FISH Ltd. shall at all times retain ownership of the Software as originally downloaded/installed by the Licensee and all subsequent updates. The Software (and the copyright, and other intellectual property rights of whatever nature in the Software, including any modifications made thereto) are and shall remain the property of BIG FISH Ltd. Apps are made available on a limited license or access basis, and no ownership right is conveyed to the Licensee, irrespective of the use of terms such as “purchase” or “sale”. BIG FISH Ltd. has and retains all rights, titles, and interests, including all intellectual property rights, in and to the apps, their “look and feel”, any and all related or underlying technology, and any modifications or derivatives. BIG FISH Ltd. reserves the right to grant licenses to use the Software to third parties.

4. Warranty Disclaimer

1. BIG FISH Ltd. gives no guarantee and makes no representation as to the correctness or completeness of the Product.
2. The apps are provided on an “as is” basis without warranty, express or implied, of any kind or nature, including, but not limited to, any warranties of performance or fitness for a particular purpose.

• The products will operate seamlessly in combination with all other third-party hardware or software systems.
• The use of the apps will be entirely uninterrupted, secure, or free of errors.
• Errors or defects will be corrected on a schedule controlled by the Licensee.

5. Exclusion of Liability

To the extent permitted by law, and subject to implied terms, BIG FISH Ltd. will not be liable to any person or entity for any loss, damage, cost, expense, or other claim (including, without limitation, consequential damages, loss of data, operational downtime, or loss of profits) in relation to the apps arising from or relating to:

• Any use or reliance on the apps by the person or entity.
• Any errors in and/or omissions from the apps.
• Any delay, interruption, or other operational failure in the use or execution of the app's automation tasks.

6. Implied Terms

If any law implies in this Agreement any term, condition, or warranty which cannot be excluded or limited, then to the extent permitted by law, the liability of BIG FISH Ltd. for breach of any such term, condition, or warranty is limited to, at BIG FISH Ltd.'s option:

• In the case of products: (A) the re-supply of the software capabilities, or (B) the payment of the cost of having the software capabilities supplied again.
• In the case of services: (A) the re-supply of the support services, or (B) the payment of the cost of having the support services supplied again.

7. Termination

This EULA is effective from the date you first install or use the Software and shall continue until terminated. You may terminate it at any time by uninstalling the Software from your Atlassian instance.

BIG FISH Ltd. may terminate this agreement at any time with six (6) months' prior notice. It will also terminate immediately if you fail to comply with any term of this EULA agreement. Upon such termination, the licenses granted by this EULA will immediately cease, and you agree to stop all access and use of the Software. The provisions that by their nature continue and survive will survive any termination of this EULA agreement.

8. Changes to this Agreement

BIG FISH Ltd. may update or modify this Agreement periodically. If a revision meaningfully reduces your rights, we will use reasonable efforts to notify you (by, for example, a notification via the Atlassian Marketplace ecosystem, posting on our official communication channels, or within the product interface).

If we modify the Agreement during your active License Term, the modified version will be effective upon your next renewal. If you object to the updated Agreement, your exclusive remedy is to choose not to renew or to uninstall the Software.

9. Orders

Orders are placed directly through the Atlassian Marketplace or through an authorized Atlassian Reseller. The Marketplace purchase flow (“Order”) will specify your authorized scope of use, which includes the tier, number of Authorized Users, and licensing structure. This Agreement applies whether you purchase the app directly or via a Reseller. Resellers are not authorized to make any promises or commitments on BIG FISH Ltd.’s behalf.

10. Zero-Data Retention and Privacy

Important Data Privacy Statement: The Software is built utilizing the Atlassian Forge framework. BIG FISH Ltd. does not store, host, mirror, or use any user data, Jira issue content, or logs belonging to the Licensee. All automation processing happens securely within the native Atlassian Cloud infrastructure. No operational data processed by the application is transmitted back to or stored on servers owned or controlled by BIG FISH Ltd.

To the extent that BIG FISH Ltd. receives your administrative contact information from the Atlassian Marketplace (e.g., technical contact email addresses provided during evaluation or purchase), we process this information strictly under EU legal bases (GDPR) to fulfill our service delivery, provide customer support, or notify you of critical security alerts. You maintain the right to opt-out of administrative or informational notifications at any time.

11. Publicity Rights

During the term of this EULA, you grant us a limited right to include your company name and logo in product promotional materials, on our website, and in corporate presentations strictly to identify you as a customer. You can revoke this right at any time by submitting a written request via email to apps-support@bigfish.hu. Requests are generally processed within thirty (30) calendar days.

12. Taxes

Payments made by the Licensee under this Agreement exclude any taxes, VAT, or duties payable in respect to the goods or services supplied in the jurisdiction where the payment is either made or received. Licensee is responsible for all applicable transaction taxes processed through the Atlassian Marketplace platform.

13. BIG FISH Ltd. General Terms and Conditions

In addition to this specific EULA, the general business and legal frameworks of BIG FISH Ltd. apply as a subordinate set of rules where applicable.

14. Applicable Law, Legal Venue, and Severability

This EULA shall be governed exclusively by the laws of Hungary, without giving effect to any principles relating to conflicts of laws. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Legal venue for any dispute arising out of or in connection with this agreement shall be the competent courts having jurisdiction over the registered office of BIG FISH Ltd. in Hungary.

If any provision of this Agreement is held invalid, illegal, or unenforceable in any jurisdiction, that provision will be ineffective solely to the extent of such invalidity or unenforceability without affecting the remaining provisions of this Agreement.